Tripzii

Booking Conditions

All bookings made through Tripzii must be made at least one day in advance. If payment has not been made before the day of the trip, Tripzii reserves the right to automatically cancel your trip.

Payment Methods

  1. Payment through our website. You can pay on our website using a Credit or Debit card or via a PayPal payment. Tripzii has partnered with PayPal to receive credit/debit payments and confirmation is made online or via telephone.
  2. Payment via bank transfer. Once a booking is made online, you may choose to transfer money into our bank account. Confirmation of payment is made online or via telephone.
  3. Payment via telephone. Once a booking is made, you may choose to call us to pay for a trip via bank transfer. Confirmation of payment is made online or via telephone. Cancellation, Modification and Refund Conditions

Cancellation of a tip is possible, only in the case of customers who have not paid for the trip.

  • If payment has been made, Tripzii reserves the right to not refund the cost of the trip.
  • If you wish to modify the booking, such as change the date of the trip, you must inform Tripzii up to 7 days before the start date of the trip. Customers are able to move the start date of their booked trip to another date within a 180 day period from the date of the original booking.
  • If in doubt or have any further queries about booking conditions, payment, or trip modification and cancellation, you may contact Tripzii 24 hours a day by calling 064 961 5978 or emailing us on gotripzii@gmail.com

Q & A

  1. Q: What is Tripzii?
    A: Tripzii is a website that offers 1 day trips and a large number of interesting activities in Chiang Mai, Chiang Rai and Mae Hong Son via a number of authorised local operators. Our team is experienced in trying things first-hand on each and every trip, providing users with genuine accounts and detailed descriptions of the best things about the trips on offer.

  2. Q: What tours do Tripzii offer?
    A: Tripzii has a large range of trips and tours on our website for you to choose from:

    • Tours to the most popular tourist attractions in town, such as Doi Suthep, Doi Inthanon etc.
    • Adventure tours such as ziplines, elephant tours, rafting, cycling, boating, ballooning, ATV and other extreme sports.
    • Temple tours.
    • Jungle trekking tours and waterfall visits.
    • Cooking classes including Thai and Japanese cuisines, and cocktail classes.
    • Elephant Mahout training including elephant care and conservation.
    • Other handicraft classes such as pottery, ceramics, and mulberry paper making

  3. Q: How do I book a tour?
    A: There are four ways to book a tour with Tripzii:

    1. Book via our website Tripzii.co
      1. Choose the trip you want to take
      2. Place a booking online and wait for the confirmation email
      3. Follow the instructions on how to pay via bank transfer
      4. Once payment is confirmed the booking will be complete
      5. Details on times, pickup and relevant kit lists will follow
    2. Book via phone by calling 064 961 5978
      1. An operator will help manage your booking, just name the trip you want to take
      2. The number of people
      3. The date and time you wish to go
      4. The hotel or address you are staying at
      5. Once payment has been made via bank transfer, you can confirm payment by SMS, Facebook Messenger or LINE message @tripzii
    3. Book via LINE application by adding @tripzii or scanning our QR Code
      1. Simply name the trip you wish to take
      2. The number of people
      3. The date and time you wish to go
      4. The hotel or address you are staying at
      5. Once payment has been made via bank transfer, you can confirm in the app by sending payment details or a digital pay slip or via SMS or Facebook Messenger.
    4. Book via Facebook Shop Fanpage
      1. Open messenger and start a conversation via Facebook, stating the trip you wish to take
      2. The number of people
      3. The date and time you wish to go
      4. The hotel or address you are staying at
      5. Once payment has been made via bank transfer, you can confirm payment by Facebook Messenger or LINE message @tripzii or SMS

  4. Q: What are the bank account details for making payment for a trip?
    A: Currently, payment can be made via bank transfer to:
    Kasikorn Bank (KBank)
    Account Number: 031-3-19220-2
    Name: Gotrip Co., Ltd.
    Branch: Suthep Chiang Mai

  5. Q: Can I change my booking or cancel my booking once it has been made?
    A:When a booking has been made and paid for, customers are unable to request a refund in the case of cancellation. If a customer wishes to make changes to the booking and/or change the date, they may do so up to 7 days before the starting date of the trip. If changing the date, customers are allowed to move the starting date up to 180 days after the original date.

Our 24-hour customer service is here to give you advice or answer any questions you may have. Feel free to contact us via our customer service chat box on our website, via email, telephone, LINE or Facebook Messenger.